1. Basic Questions About Titanium material

1. Q: What are the advantages of titanium profiles compared to other metal materials?
A: Titanium material offer a high strength-to-weight ratio, excellent corrosion resistance (especially in seawater and acidic/alkaline environments), high-temperature resistance, and bio-compatibility (suitable for medical applications). They also have a lower life-cycle cost, making them ideal for demanding industries like aerospace, chemical processing, and marine engineering.

2. Q: What types of titanium profiles do you offer?
A: We provide titanium wires , titanium rods/bars, titanium tubes/wipes tubes, titanium plates/sheets/strips/foils and titanium CNC Machined parts.

3. Q: What grade of the titanium do you offer ?
A: Pure titanium such as Gr1 /Gr2 /Gr3/Gr4 . They are soft and good machining performance ;Titanium alloys such as Gr5/Ti-6Al-4V, Gr18,Gr23/Ti-6AL-4V ELI / Gr12 are more common, they are hard and with better corrosion resistance.

2. Ordering & Delivery

4.Q:How to get the quotation exactly and quickly?

A:Usually need to support Grade , Sizes, QTY, Tolerance and port . Tread term such as EXW/FOB/CIF/CPT as per your needs. More details more exact the quotation .

5.Q: What is the minimum order quantity (MOQ)?
A: For wires, ,MOQ 10kg for one size. For others, MOQ is 50 kg (or per piece). Custom orders depend on process complexity, and small trial orders /small samples can be supply free , while customers just need to bear the freight fee.

6.Q: What is the typical lead time for delivery?
A: For standard in-stock products, delivery takes 1-3 working days .

7 Q: Do you offer global shipping? How is damage prevented during transit?
A: Express, by air or by sea . EPE foam +paper box or export wooden box as per the goods, pictures and video for packing will be supplied or you can have your forwarder too.

3. Quality & Technical Assurance

8 Q: How do you ensure the authenticity of titanium materials?
A: We provide original Mill Test Certificates (MTC), third-party inspection reports，marking on the goods , and pictures or video of the goods before packing .

9 Q: How are quality issues handled?
A: We offer a 12-month quality guarantee. If issues arise, pls prepare retain original documentation and keep original goods, try to show us more details and our technical team will respond within 4 hours and 24 hrs with a solution.

4. Customization & Services

10 Q: Do you accept custom orders based on drawings or samples?
A: Yes, we support custom processing from CAD/Solid Works drawings or physical samples. Our engineering team will evaluate feasibility and provide a quote.

11 Q: Can you provide welding or machining services for titanium profiles?
A: Yes, we offer value-added services like cutting, welding, and CNC machining. Technical parameters (e.g., shielding gas requirements) must be confirmed in advance.

5. Other Common Questions

12. Q: Do you accept factory visits or audits?
A: Yes, we welcome scheduled visits to our production facility. Please contact us at least 3 business days in advance to arrange details.